How to Block Citibank Credit Card Online | Close my Card Online

How to Block Citibank Credit Card Online image

If you are a Citibank cardholder looking for how to block Citibank credit card online, observe the shared guide of this content to personally discover and build your mind on how to stay secured while making use of an active Citibank credit card. Apart from going to the branch physically, there are other procedures for disabling Citibank card.

Citibank is a well respected financial institution with lots of benefiting products for it’s customers. As we have it, Citibank is featuring up to four different credit cards and more. You are among the cardholders and we believe that your card covers all your financial restraints. All the cards have their unique responsibilities and new holders are advised to get the one that meets their needs.

Moreover, as others are coming, existing holders will be leaving or rather replacing their cards wherein the old one is blocked. You are also subjected to blocking of Citibank credit cards due to security purposes. It is something that can happen at any time and in any moment. So, you ought to have the information or full details handy. You are free to proceed with learning how to block Citibank credit cards if;.

  • Your card is hanging in the ATM. Do not drag out the card if locked in an ATM because it will scratch the pin.
  • When cash didn’t dispense from the ATM.
  • If stolen or lost
  • When misplaced.
  • When you want to replace the card.
  • Also, when you receive an alert of unauthorized transactions.

These and more which are not yet listed can lead you to disabling your card permanently. See how to block Citibank credit card online.

Read More: Citibank Account Close | Close Citi Account Online and Offline

How to Block Citibank Credit Card Online

I trust you have a Citibank mobile app. You need a netbanking account to access this online platform. Either create the account at or open the mobile app to sign up for a Citibank mobile account. We have also taken time to show you how the account is created here, including the sign up requirements.

  1. Login the account now with user ID and password.
  2. Move to the Service Center page to click on Replace my Card.
  3. Enter the OTP sent to the registered phone number.
  4. Click the Continue button and choose the card you want to block.
  5. Say your reasons and submit the form.

You can as well go further to send a request for new card replacement. Read and accept the terms, your card will be delivered to your registered address.

Citibank Credit Card Block on Mobile Phone

Using the mobile app, login internet banking account from your mobile phone. Do not forget to turn on data connection.

  1. On the homepage, tap on “Credit Cards”.
  2. Look at the list of options and choose to block the credit card.
  3. Tap on the block option.
  4. The card will be blocked and replaced if you want.

However, Citibank customer service is also part of the services responsible for locking the credit card. Always call the phone line when you see the need to. It is a toll free line, but when you travel to other countries or is a foreigner cardholder, call +91 22 4955 2425 while the toll free phone number is 1800 267 2425.

Don’t Forget: Citi bank Credit Card Login – Login, Sign in

How to Block Citibank Credit Card without Phone

Call the customer service to watch them get your card blocked as you please. They are always the best choice when it is an emergency. Notwithstanding, questions that are card related such as card balance and last transaction, time, and date will be asked to confirm your identity.

Nevertheless, go to any Citibank branch near you to block Citibank credit cards. Use the branch locator here >> to find nearby branch to block your card and be safe.

In case you still have questions, do not hesitate to disclose them in the comment box.

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